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{"id":2467,"date":"2020-06-29T21:39:57","date_gmt":"2020-06-29T10:39:57","guid":{"rendered":"https:\/\/www.australianbeddingcompany.com.au\/?page_id=2467"},"modified":"2022-11-18T05:19:36","modified_gmt":"2022-11-17T18:19:36","slug":"warranty","status":"publish","type":"page","link":"https:\/\/www.australianbeddingcompany.com.au\/warranty\/","title":{"rendered":"Warranty"},"content":{"rendered":"
\n
\n
\n
\n
\n
\n
\n

Warranty Information<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n

\n
\n
\n
\n
\n
\n

AUSTRALIAN BEDDING COMPANY<\/strong><\/p>\n

(ABC) WARRANTY<\/strong><\/p>\n

\u00a0<\/strong><\/p>\n

The Australian Bedding Company offers a warranty against faulty<\/strong><\/p>\n

workmanship and \/or faulty materials commencing on the date the mattress and\/or<\/strong><\/p>\n

base was originally delivered to, or collected by the purchaser and is valid<\/strong><\/p>\n

only to the original purchaser of the product as indicated on the original<\/strong><\/p>\n

sales invoice. This warranty does not extend to normal wear and tear, or damage caused by abuse, misuse or<\/strong><\/p>\n

negligence. Failure to comply with manufacturer's care and maintenance<\/strong><\/p>\n

instructions may void your warranty.<\/strong><\/p>\n

\u00a0<\/strong><\/p>\n

MATTRESS<\/h1>\n

\u00a0<\/strong><\/p>\n

In addition to the other exclusions stated on this page, ABC<\/strong><\/p>\n

specifically excludes from the warranty;<\/strong><\/p>\n

\u2022\u00a0\u00a0 <\/span>Small manufacturing irregularities that do not affect<\/p>\n

the performance of the bed.<\/p>\n

\u2022\u00a0\u00a0<\/span><\/p>\n

Comfort<\/p>\n

issues relating to the customers preferences<\/p>\n

\u2022\u00a0\u00a0<\/span><\/p>\n

Fit of \u00a0\u00a0manchester items.<\/p>\n

\u2022\u00a0\u00a0<\/span><\/p>\n

Handles, as handles<\/p>\n

are not intended to be used to lift, turn or transport<\/p>\n

the product.<\/p>\n

\u00a0<\/p>\n

All mattresses<\/p>\n

should be rotated on a regular basis. Single sided mattresses need just to be<\/p>\n

spun around 180 degrees. 2 sided mattresses need to be flipped over and spun<\/p>\n

around 180 degrees. We recommend that<\/p>\n

a mattress should be rotated every 2 weeks in the first month after the<\/p>\n

purchase and then done once a month for the duration of the warranty period.<\/p>\n

Failure to rotate your mattress will void the warranty.<\/p>\n

\u00a0<\/p>\n

During the<\/p>\n

warranty period, if ABC is satisfied that material or workmanship is faulty, it will repair or replace the product at its option.<\/p>\n

However, the warranty period<\/p>\n

will not be extended or changed as a result<\/p>\n

of repair or replacement under the terms<\/p>\n

of this warranty<\/p>\n

or otherwise. ABC will cover<\/p>\n

transport costs arising<\/p>\n

from repair or replacement under the terms of this Warranty during the<\/p>\n

first 12 months of the Warranty period. After 12 months transport costs are to be met by the purchaser.<\/p>\n

The transport cost in this instance is from $40.<\/p>\n

\u00a0<\/p>\n

ABC reserves the right to substitute material of equal quality on the<\/p>\n

particular items being repaired or replaced if identical material is not available<\/p>\n

at the time of repair or replacement.<\/p>\n

\u00a0<\/p>\n

Body Impressions, (small indentations)<\/p>\n

are normal on the surface of any new mattress whilst the upholstery filling is<\/p>\n

levelling to a final position and getting used to your body contours. This does<\/p>\n

not constitute a manufacturing fault. On a pillowtop mattress, up to 35mm<\/p>\n

height loss is considered normal. On a non-pillowtop mattress, up to 25mm<\/p>\n

height loss is considered normal.<\/p>\n

\u00a0<\/p>\n

Electric blankets are not suitable for<\/p>\n

mattresses as they deteriorate the foams at a faster rate. The use of an electric<\/p>\n

blanket on an ABC mattress may void the warranty.<\/p>\n

\u00a0<\/p>\n

BASE<\/h1>\n

\u00a0<\/strong><\/p>\n

ABC mattresses are suitable for slat<\/strong><\/p>\n

bases. There are important tips to know when considering a slat base to<\/strong><\/p>\n

compliment your mattress.<\/strong><\/p>\n

\u00a0<\/strong><\/p>\n

Correct mattress support is an<\/strong><\/p>\n

important element in providing long life for the mattress. Mattresses always<\/strong><\/p>\n

follow the contour of whatever they rest on. If placed on any base that dips<\/strong><\/p>\n

down, even under the load of one or two sleepers, the guarantee may be voided.<\/strong><\/p>\n

Bases dipping or sagging allow the mattress to sag, causing the top cover to<\/strong><\/p>\n

wrinkle. This includes but is not limited to \u201cposture slat\u201d bases.<\/strong><\/p>\n

Sleepers may<\/strong><\/p>\n

experience roll together through inadequate support. Some slat\/mesh type bases<\/strong><\/p>\n

may require a center rail and a leg to the floor to prevent dipping or sagging,<\/strong><\/p>\n

particularly in Double, Queen and King sizes. Timber slats must be a smooth<\/strong><\/p>\n

finish to prevent splinter and scuffing damage and be securely fastened to the<\/strong><\/p>\n

frame at each end. A breathable insulating pad or blanket over the slats is<\/strong><\/p>\n

advisable. Slats over 14cm wide may cause mildew by not allowing moisture to<\/strong><\/p>\n

evaporate sufficiently. Solid panel timber bases must have sufficient air holes<\/strong><\/p>\n

drilled to permit dispersal of moisture and prevent mildew. Bases must always be firm, even and supportive. Gaps<\/strong><\/p>\n

between uncovered slats must not exceed 10cm, anything exceeding this does not<\/strong><\/p>\n

ably support the spring system and can void the warranty. <\/strong><\/p>\n

\u00a0<\/strong><\/p>\n

A base that is too hard, too soft, not<\/strong><\/p>\n

supportive, or restricts air circulation may damage your mattress and void this<\/strong><\/p>\n

guarantee. <\/strong><\/p>\n

\u00a0<\/strong><\/p>\n

GENERAL<\/h1>\n

\u00a0<\/strong><\/p>\n

The company reserves the right not to<\/strong><\/p>\n

handle items for repair if, in its opinion, they have been tampered with or misused<\/strong><\/p>\n

by the purchaser beyond reasonable wear or if the product has been physically<\/strong><\/p>\n

damaged intentionally or due to accident and\/or neglect: including burns, cuts,<\/strong><\/p>\n

water damage, mold, stains, soiled by blood or urine and if it is unsanitary.<\/strong><\/p>\n

Use of a mattress protector is advisable at all times. Mattress and base specifications, including appearance,<\/strong><\/p>\n

may change without notice. This warranty<\/strong><\/p>\n

is in addition to, and not in substitution for, the right of the purchaser conferred by the trade practices<\/strong><\/p>\n

act and\/or the legislation of any State<\/strong><\/p>\n

or Territory.<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Warranty Information AUSTRALIAN BEDDING COMPANY (ABC) WARRANTY \u00a0 The Australian Bedding Company offers a warranty against faulty workmanship and \/or faulty materials commencing on the date the mattress and\/or base was originally delivered to, or collected by the purchaser and is valid only to the original purchaser of the product as indicated on the original …<\/p>\n

Warranty<\/span> Read More »<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"brizy-blank-template.php","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"class_list":["post-2467","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.australianbeddingcompany.com.au\/wp-json\/wp\/v2\/pages\/2467","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.australianbeddingcompany.com.au\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.australianbeddingcompany.com.au\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.australianbeddingcompany.com.au\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.australianbeddingcompany.com.au\/wp-json\/wp\/v2\/comments?post=2467"}],"version-history":[{"count":13,"href":"https:\/\/www.australianbeddingcompany.com.au\/wp-json\/wp\/v2\/pages\/2467\/revisions"}],"predecessor-version":[{"id":4392,"href":"https:\/\/www.australianbeddingcompany.com.au\/wp-json\/wp\/v2\/pages\/2467\/revisions\/4392"}],"wp:attachment":[{"href":"https:\/\/www.australianbeddingcompany.com.au\/wp-json\/wp\/v2\/media?parent=2467"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}